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LOCURA DIGITAL
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Call us [+34] 938.616.372. Hours from Monday to Friday from 9:00 to 14:00 and 15:30 to 18:30.

FAQs

Is it safe to buy in LOCURA DIGITAL?

Never we will ask for your bank information, neither for bank transfer neither for cash in delivery, your bank information no are circulating in the net. You do the payment directly.
When you do the payment by credit card, you provide your information by a LA CAIXA DE CATALUNYA secure website, wich redirect you to another secure page of their entity, asking you for extra security information. The payment is completely secure.
Your personal information for do the order are dealed following the Data protection rules.

How I can cancel my order?

In anytime, if the order still be in our warehouse, you'll can cancel it by e-mail, by fax, o by telephone.
You should detail clearely the reason of the cancellation, your personal information and the number of the order.

What steps I have to follow for do a return?

  1. Check if the product is in the same conditions as you received and the packing are right.
  2. That no passed more than seven days since the receipt of the product.
  3. Call to our comercial department [+34] 938.616.372 for accord the return o the change of the product.

¿Cuanto cuesta el envío?

Para envíos a España, península y Baleares
Los gastos son 5.43 Euros + IVA
Para envíos a Canarias, Ceuta y Melilla
Los gastos son 27,50 Euros. A la entrega del paquete el cliente deberá abonar los costes del despacho de aduanas de entrada más el IGIC
Para envíos a Portugal
Los gastos son 5.43 Euros + IVA. a excepción de algunas poblaciones concretas que tienen un coste por reexpedición. Si nos indican el código postal de su localidad le confirmamos exactamente el importe del transporte hasta su domicilio.

¿Cual es el plazo de entrega?

Para envíos a España, península
El plazo de entrega será de 24/48 horas (días hábiles) siempre que esté disponible en stock.
Para envíos a España, Baleares
El plazo de entrega será de 48/72 horas (días hábiles) siempre que esté disponible en stock.
Para envíos a Canarias, Ceuta y Melilla
Consultar
Para envíos a Portugal
El plazo de entrega será de 48/72 horas (días hábiles) siempre que esté disponible en stock.

The sale is for companies o for privates?

We sell to privates and to companies, and in any place in the World.

Do you have any more questions? You can send a message